Initial Offline Sync

After logging in, an initial offline sync is performed to download offline activities and GIS data. The GIS data synced is based on pre-configured offline map areas defined by a system administrator for your organization.

PREREQUISITES:

Offline map areas must be configured in ArcGIS Online in order to utilize web maps when not connected to the internet. For more information on how to define these offline map areas, see Esri's Take web maps offline documentation. If you experience any issues with your offline map areas, please contact your system administrator.