View an Attachment

Attachments can be viewed from the Attachments panel.

NOTE: For cases, the Attachments panel looks a bit different than the following images, but the functionality is the same.

1. Open the work activity.
2. Navigate to the Attachments panel.
3. Click an attachment.

4. From the preview window, you can do the following:

• Click Close to close the attachment.
• Click Download to save the image.
• Click More actions and click Details to view details about the attachment, such as its size, name, who it was attached by, or the date it was attached.
• If there are multiple attachments, click Previous and Next arrows between attachments.
• Click Zoom in or Zoom out to view the attachment better. Click Reset Zoom to return to the original view.