Clear the Offline Map Cache

Clearing the offline map area cache can resolve map display or performance issues.

  1. Tap Settings.
  2. Tap Logout.

A confirmation message appears to inform you that if you log out, internet access will be required to log in the next time.

  1. Tap Confirm to log out.
  2. Tap Settings.
  3. Tap Offline Cache.

  1. Next to Offline Map Areas, tap Clear All to clear all map areas.

A confirmation message appears to inform you that this will erase all the offline map areas from your device.

  1. Tap Clear to confirm.

The offline map cache is cleared.

  1. Tap the Back icon to return to the Settings page.
  2. Tap the X icon to return to the log in page.
  3. Log in to the app again. See Log In for more information.