Edit a Flag

To edit a flag associated with a case, complete the following:

  1. Open a case and navigate to the Flags panel.
  2. Click the edit icon to the right of the flag to open the Edit Flag panel.

This shows all information pertaining to the selected flag(s).

  1. Click any of the available fields to edit the information.
  2. Once you have made your edits, click Save.

See Flags Panel Fields for an explanation of the Flags panel fields.