Submit a Request to Trimble Support

Once you have created or updated the application, you need to send a request to Trimble support to set up and enable the Trimble Identity third-party token store. If you have multiple AGOL or Portal for ArcGIS sites, create the application in each AGOL or Portal for ArcGIS site, and submit one request to Trimble support that contains the needed information for each site.

PREREQUISITES:
  1. Send an email to trimble-support@trimble.com and use the following template.
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Email Template
Subject: TID Production 3rd Party Token Store request | [Customer name]

Hello,

Please set up and enable the TID Production 3rd Party Token Store. The information is provided below.

1. Integration Identifier: <"AGOL" or "Portal">
2. Customer Name: <The last part of your Trimble Unity site’s base URL. For example, if your Trimble Unity site's base URL is https://maintain.unity.trimble.com/CLIENT_ABCCounty, then it’s “ABCCounty.” If it is https://partners.maintain.unity.trimble.com/PARTNER_ABCInc, then it’s “ABCInc.” Try to keep this field under 20 characters>
3. Trimble Application name in TID: <Unity>
4. ArcGIS Portal Environment: <DEV/QA/Stage/PROD> (This is only applicable to ArcGIS Enterprise. Use N/A if this is ArcGIS Online)
5. Integration URL
-If using AGOL (ArcGIS Online), use this URL: https://www.arcgis.com/sharing/rest/oauth2
-If using ArcGIS Enterprise, use this URL: https://<host>:<port>/<webadapter>/sharing/rest/oauth2
6. Integration Client ID: <Client ID from customer’s AGOL or ArcGIS Portal>
7. Integration Client Secret: <Client Secret from customer’s AGOL or ArcGIS Portal>

Regards,

EXAMPLE - AGOL

Subject: TID Production 3rd Party Token Store request | ABC County

Team,

Please set up/enable the TID Production 3rd Party Token Store. The information is provided below.

  1. Integration Identifier: AGOL
  2. Customer Name: ABCCounty (try to keep this field under 20 characters)
  3. Trimble Application name in TID: Unity
  4. ArcGIS Portal Environment: N/A
  5. Integration URL: https://www.arcgis.com/sharing/rest/oauth2
  6. Integration Client ID: abcdef
  7. Integration Client Secret: abcdef

Regards,

EXAMPLE - ArcGIS Portal

Subject: TID Production 3rd Party Token Store request | ABC County

Team,

Please set up/enable the TID Production 3rd Party Token Store. The information is provided below.

  1. Integration Identifier: Portal
  2. Customer Name: ABCCounty (try to keep this field under 20 characters)
  3. Trimble Application name in TID: Unity
  4. ArcGIS Portal Environment: PROD
  5. Integration URL: https://gis.abccounty.gov/portal/sharing/rest/oauth2
  6. Integration Client ID: abcdef
  7. Integration Client Secret: abcdef

Regards,

Trimble support uses the information provided in the email to generate the GIS Integration name. Please ensure that the combined length of fields 1, 2, 3, and 4 is not more than 50 characters when connected by an underscore. For example, “[field1information]_[field2information]_[field3information]_[field4information].”

The Trimble support team responds to the request with a GIS Integration name. If you submitted a request that included multiple sites, each site is created with their own GIS Integration name and given to you. Use the GIS Integration name(s) to set up the GIS integration(s) in the Trimble Unity Maintain and Permit site. See Configure GIS Integrations for more information.

  1. The final step in the process is to configure GIS integrations. See Configure GIS Integrations for more information.