Offline Map Areas

You can create and download multiple offline map areas associated to a single web map in advance to have map views while disconnected from the internet and improve offline workflows. After an offline map area has been created, you can download it, view its file size and sync status, switch between different areas, refresh it for the latest updates, and clear it from your device.

PREREQUISITES:

  • To use this feature, you must complete the GIS configuration requirements. For detailed instructions, see GIS Requirements.

You can view the offline map areas that are available for download from the map. The offline map areas configured for the web map are listed here.

  1. On the map, tap the More Actions icon.

  1. Tap Offline Map Areas.

The Offline Map Areas panel opens, displaying the available offline map areas and their respective file sizes.

You can download offline map areas.

  1. Tap Download to download the offline map area.

After an offline map area is downloaded, the card displays the file size and the date it was last updated and you can access the More Actions menu.

  • More Actions icon: Tap to access more actions.
  • Clear Downloads: Tap to clear the downloaded offline map area.
  • Refresh: Tap to refresh the offline map area with the latest changes.
  • X icon: Tap to close the Offline Map Areas panel.

You can switch between different downloaded offline map areas to make one active for display.

  1. To switch between different offline map areas, tap the desired offline map area.

The selected downloaded map displays and becomes the active map.

  1. Tap the More Actions icon next to the desired offline map area.
  2. Tap Refresh.

The offline map area is refreshed and displays an updated timestamp of the last sync time.

  1. Tap the More Actions icon next to the offline map area you wish to clear.
  2. Tap Clear Download.

The offline map area download is cleared and the map area returns to the default state.

To clear an offline map cache, see Clear the Offline Map Cache.